Shipping policy
Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping Method |
Estimated Delivery Time |
Cost |
|---|---|---|
|
Standard Shipping |
3–7 business days |
Calculated at checkout |
|
Express Shipping |
1–3 business days |
Calculated at checkout |
Returns & Exchange Shipping Costs
As noted in our Return & Exchange Policy, all shipping costs for returning items to us, as well as shipping fees for dispatching exchanged items, are the customer's responsibility. Original shipping fees are non-refundable.
Shipment Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Contact Us
If you have any questions or concerns regarding your shipment, please reach out to us at:
Lulucos Studio
Email: info@lulucosstudio.com