Shipping policy

Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

3–7 business days

Calculated at checkout

Express Shipping

1–3 business days

Calculated at checkout

Returns & Exchange Shipping Costs

As noted in our Return & Exchange Policy, all shipping costs for returning items to us, as well as shipping fees for dispatching exchanged items, are the customer's responsibility. Original shipping fees are non-refundable.

 

Shipment Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

 

Contact Us

If you have any questions or concerns regarding your shipment, please reach out to us at:

 

Lulucos Studio

Email: info@lulucosstudio.com